Privacy Policy

RAINFOREST CAR RENTAL 3-102-952709 S.R.L. Río Segundo, Provincia de Alajuela, Alajuela, 20109, Costa Rica Tel. +506 7124 9960

1. Data Controller

The data controller for personal data collected through the website rainforestcarrental.com is RAINFOREST CAR RENTAL 3-102-952709 S.R.L., incorporated under the laws of the Republic of Costa Rica.

2. Data We Collect

We may collect the following personal data:

Full name
Phone number
Payment information (securely handled by authorized payment gateways)
Requested vehicle details and rental dates
Any information voluntarily provided by the user through the website’s forms or other available contact methods

3. Purpose of Processing

Collected data is used exclusively for:

Managing vehicle rental bookings and contracts
Handling enquiries and information requests
Complying with applicable legal obligations

4. Legal Basis

Data processing is based on the execution of the rental contract, user consent, and compliance with legal obligations, in accordance with Costa Rica’s Law on the Protection of Individuals against the Processing of their Personal Data (Law No. 8968).

5. Data Retention

Personal data will be retained for as long as necessary to fulfil the purpose for which it was collected and to address any potential legal liabilities.

6. User Rights

In accordance with Law No. 8968, users have the right to access, rectify, cancel, and object to the processing of their personal data. To exercise these rights, please contact us through any of the means available on the website.

7. Security

RAINFOREST CAR RENTAL adopts the necessary technical and organisational measures to ensure the security of personal data and prevent its alteration, loss, unauthorised processing or access.

8. Changes to this Privacy Policy

Nos reservamos el derecho de modificar la presente política para adaptarla a cambios legislativos o del servicio. Users are advised to review it periodically.